Loralie Prom Dresses Customer Privacy Policy
loralie's customer Privacy Policy covers the collection, use, and disclosure of personal information that may be collected by loralie anytime you interact with loralie, such as when you visit our Web site, when you purchase loralie products and services, or when you call our sales associates. Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information. Your privacy is a priority at loralie, and we go to great lengths to protect it.
Why we collect personal information
We collect your personal information because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our products and services and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest product announcements and special offers that you might like to hear about.
What information we collect and how we may use it
There are a number of situations in which your personal information may help us give you better products. For example:
We may ask for your personal information when you’re discussing a service issue on the phone with an associate or purchasing a product. When you interact with loralie, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; your credit card information and information about the loralie products you own, such as their style numbers and date of purchase; and information relating to a service issue. We may use personal information to provide products that you have requested as well as for auditing, research, and analysis to improve loralie's products.
Your loralie ID and related information
The loralie Web site allows you to create a “loralie ID” based on your personal information. This convenient service saves you time and allows for easier use of our web services. Here’s how it works: You create a personal profile — providing your name, phone number, email address, and in some cases your mailing address or a credit card number (optional) — and choose a password and password hint (such as the month and day of your birth) for security. The system saves your information and assigns you a personal loralie ID — in many cases simply your email address, because it’s unique and easy to remember. The next time you order from the loralie Web site, all you need to do is enter your loralie ID and password; the system looks up the information it needs to assist you. In addition, if you update the information associated with your loralie ID it will be available for all your transactions with loralie globally.
Publicly displayed information is public
If you make posts to out blog, MySpace or YouTube pages, you should be aware that any information you share is visible to other users. Personally identifiable information you submit to one of these forums can be read, collected, or used by other individuals to send you unsolicited messages. loralie is not responsible for the personally identifiable information you choose to submit in these forums. For example, if you choose to make information, which was previously non-public, available by enabling certain user features, loralie will collect that information from your interaction and the information will become publicly available.
We do not disclose your information
Loralie.com takes your privacy very seriously. Loralie.com does not sell or rent your contact information to other companies / marketers.
Within the loralie Group
To help us provide superior service, your personal information may be shared with legal entities within the loralie group globally who will take steps to safeguard it in accordance with loralie's privacy policy.
With our service providers, vendors, and strategic partners
There are also times when it may be advantageous for loralie to make certain personal information about you available to companies that loralie has a strategic relationship with or that perform work for loralie to provide products and services to you on our behalf. These companies may help us process information, extend credit, fulfill customer orders, deliver products to you, manage and enhance customer data, provide customer service, assess your interest in our products and services, or conduct customer research or satisfaction surveys. These companies are also obligated to protect your personal information in accordance with loralie's policies, except if we inform you otherwise at the time of collection. Without such information being made available, it would be difficult for you to purchase products, have products delivered to you, receive customer service, provide us feedback to improve our products and services, or access certain services, offers, and content on the loralie Web site.
At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.
How we protect your personal information
loralie takes precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.
The loralie Web site uses Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. To make purchases from the loralie Web site, you must use an SSL-enabled browser such as Internet Explorer, Firefox, Safari or Opera. Doing so protects the confidentiality of your personal and credit card information while it’s transmitted over the Internet.
You can help us by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser like Firefox, Safari or Opera.
Integrity of your personal information
loralie has safeguards in place to keep your personal information accurate, complete, and up to date for the purposes for which it is used. Naturally, you always have the right to access and correct the personal information you have provided. You can help us ensure that your contact information and preferences are accurate, complete, and up to date. And you can request a copy of your personal information, your product registration history, and your interactions with our sales and support agents by contacting us.
Kids
loralie recognizes that parents, guardians, or other adults often purchase our products for family use, including use by minors. We do not knowingly collect personal information from children under 13 for marketing purposes, but because some information is collected electronically, it can appear to be the personal information of the loralie purchaser of the product, and will be treated as such by this privacy policy. If a child under 13 submits personal information to loralie and we learn that that personal information is the information of a child under 13, we will attempt to delete the information as soon as possible.
Our companywide commitment to your privacy
As we said, loralie takes protecting your privacy very seriously. To make sure your personal information is secure, we communicate these guidelines to loralie employees and strictly enforce privacy safeguards within the company.
International users
loralie abides by the safe harbor framework set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information collected from the European Union.
loralie's Web site has links to the sites of other companies. loralie is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.
loralie may update its privacy policy from time to time. When we change the policy in a material way a notice will be posted on our Web site along with the updated privacy policy.
loralie, 1820 S. Morgan Street, Granbury, TX, 76048
Last updated September 6, 2007
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